ABSTRACT
Problem of human resource management in Enugu State government parastatals. A case study of ESBS area of Enugu State from 2011 to 2013, This aims to review the mysteries surrounding Nigerian organizations which has in no small measure resulted in inefficient and ineffective running of most organizations in the country especially the internal and the external constraints. For this particular research work some problems are given solutions, some methods were used for the gathering of data and analysis as well as presentation of data. Primary and secondary sources of data were employed for this project like human resource management interview and questionnaires were all used to elicit facts for the work. At the and of the whole exercise research and findings revealed that some problems exist in Nigerian organizations which if properly handled well trained human resources managers will be reduced to bearable minimum level.
TABLE OF CONTENTS
Title page i
Approval page ii
Dedication iii
Acknowledgement iv
Abstract v
List of table vi
Table of content vii
CHAPTER ONE
INTRODUCTION 1
1.1 Background of the study 1
1.2 Statement of problem 6
1.3 Purpose of the study 8
1.4 Scope of the study 9
1.5 research question 10
1.6 significance of the study 12
1.7 Limitation of the study 14
1.8 Definition of terms/ Acronyms 14
CHAPTER TWO: REVIEW OF RELATED LITERATURE
- Literature review 17
- The origin of human resource management 20
- Problem of human resource management 23
- Ways of alleviating these problems 30
CHAPTER THREE:
RESEARCH DESIGN AND METHODOLOGY
3.1 Research design 38
3.2 Population of the study 39
3.3 Sample Size determination 40
3.4 Method for data collection 43
3.5 Method of data analysis 44
3.6 Variability of the instrument 46
3.7 Reliability of the instrument 47
CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS DISCUSSION RESULTS
4.1 Data Representation
4.2 Data analysis
4.3 Discussion of results
CHAPTER FIVE: SUMMARY OF FINDINGS CONCLUSION AND RECOMMENDATION
- Summary of findings 60
- Conclusion 62
- Recommendation
- Suggestions for further research 63 References
Appendix
CHAPTER ONE
1.0 INTRODUCTION
1.1 BACKGROUND OF STUDY
Human resource management according to Dressler [2003 – 125] can be defined as “ procedures activities or action directed toward finding the solutions to the manpower problems of an organization” that is actions which are placement wages recruitment selection and placement wages and salaries administration industrial relations and joint consultation employee welfare training and development motivation employee appraisal and assessment and effective unitization of human resource of an organization.
Ubeku (2013:98) the major importance of the subject matter is the fact that is a basic function of management. Unless it is effectively carried out by all members of line management.
Technical efficiency will be inadequate to achieve organizational success. Problem of human resource should not be though of as something separate from technical problem. Both are put of a single situation that need to be understood and dealt with by the line officials beginning with the does executive officer (CEO)
Human effort differs form other factors of production. This is due to the fact that the employee has his own objectives which must be integrated and reconciled with those of management or the organization. In carrying out human resources management practices both individuals and group relations are taken into account.
Human resource management according to Strawese (2008:98) “started in the from of record keeping. It kept employment records of workers and management or rather managers including such factual materials as date employed background information successive jobs held in the organization with dates and wages received disciplinary penalties imposed and other maters in the relationship of the individual to the organization
Majority of the people with particular reference to the elite will be wondering why there are problem of human resource management in the private and public sectors of Nigeria organizations. First of all emphasis will be made on the importance of human resource in every economy. factually Wendell (2004:30) described human resources as “ those individuals engaged in any organizational activity regard less of level.
Human resources management is also concerned with he obtaining of the best possible staff of any organization and having gotten then looking after them so that they will stay and give the best of their jobs. However Wendell went further to emphasize that there are no demarcation for man and women working for an organization. The human resources of the government for example in the ESBS ranging from the manager down to the messengers.
Any activities in the organization from stating to the finishing stages depend on human resources or the staff therefore any organization aimed at achieving some of her goals must adequately be motivated. The researcher clearly understands that the goal of the organization cannot be achieved only by providing and ensuring adequate supply of personnel. This because the human resources or personnel staff that are not well motivated in an organization can never give out their best furthermore James ( 1978:73) observed that the effective use of people is the key productivity. Motivation of employees in an organization is to get the best of their skill and abilities.
James further observed that although the task of motivating workers rested on the management team as a whole. Managers have more rules to play in other words the sort of continuous day to day coaching appraisal and encouragement that the employee will need will be more than over before managers have upper hands in motivating workers. When managers work together with their workers they will know and satisfy their problems for better result.
In most case the above is expected to be obtained in the public sector but reverse is the case. This is because government will be able to maintain constant and adequate supply of personnel staff let alone motivating the little they have finally, his project will be a contribution finding possible solutions to most of the problems of human resource managers in Nigerian organizations in general and Enugu state in particular.
- STATEMENT OF PROBLEM
It is necessary to note that adequate emphasis have not been laid by parastatals in terms of promoting a favourable ground for human resources and this has greatly affected their performances.
The dynamic nature of the environment in which business operates constitutes an important factor in that it affects management decision and actions. The environment here mans both internal and external factors such as economic social political government technological top management employee task forces among others. For an organization to remain in business it has to help to shape its environment due to the rapid change that the organizations operating environment undergoes.
The type of image which an organization projects determines its areas of procurement recruitment and selection training and development. This is one of the problems which rules human resource management in the ESBS. Imo State
How human resource (manpower) is articulated towards the attainment of the organizational goal and aspiration is one of the outstanding problems of resource. Managers in Nigeria organization which Enugu State.
- PURPOSE OF THE STUDY
Due to the aspect of business organization is undergoing accelerating change and no function of management is changed more rapidly that public attitude and reactions problems of human resource managers have to be constantly and adequately proffered solution to.
The objectives of this study are as follows:
- To ascertain the scope of action of human resource management practices in ESBS Enugu State
- To identify the level in which the inefficiency exists.
- To ascertain the difficulties experienced in the performance of these practices
- Finally to identify how and who is responsible for human will enable the government to discern and tackle the attributes of problems of human resources in Enugu State government parastatals
- SCOPE OF THE STUDY
The conduct of this research all the information obtained are the Enugu ESBS between 2011- 2013. In this case the study focuses on office at human resource management in the ESBS which tends to look at the organization and it’s environment it’s position in the mind of the public consumer and the industry at large. The success or failure of an organization depended on how it’s resource are patronized and any organization whose human resources management (managers) have been soiled or sin cared with would can hardly matter it in the business world which is dynamic.
- RESEARCH QUESTIONS
The under listed research questions would be necessary to make this research a huge success.
- Do the ESBS attach due importance to the production of human resources management?
- Have human resources managers contributed to the organizational profitability of the ESBS.?
- What are the major problems facing human resources managers in ESBS?
- Do the ESBS have any department responsible for proffering solutions to the human resources managers problems in the organization?
- What measures do they take to make sure that human resources problems do not cause the organization to divide?
- What is the method used in ensuring cordial relationship between human resources managers and the workers of ESBS.
- SIGNIFICANCE OF THE STUDY
Due emphasis have not been laid on the efficient and effective management in both public and private organizations to attain considerable economic growth. This implies efficient management of material money machinery as well as the management ethics.
This study will enable management of both public and private owned parastatals know the major problems facing the human resources managers and the possible ways of solving those problems the issue is that the personnel functions are not being properly performed. Planning for instance which contains the major personnel programme is taken for granted in many Nigerian business\enterprises. This has contributed in no small measure to the poor performance in the Nigerian public and private sectors.
In some organizations emphasis is placed more on profit objectives ignoring modern philosophies in management such as the social responsibility of the firm among others. All these factors which constitute problem to human resources managers will be treated fully in subsequent chapters.
- LIMITATION OF THE STUDY
During the course of this research work some constraints were encountered. Prominent among the problems are the poor responses of the respondents.
The scanty work done on the subject under study affected the volume of information obtained from the secondary data sourced. The researcher encountered much financial constraint which limited the scope of his study. Time for research, bias and un-corporative attitude of some staff members among others limited the amount of information at the disposal of the researcher.
- DEFINITIONS OF TERMS
Efficient: This means the ability of doing something well and thorough with no waste of money time energy and other resources
Aspiration: The simply means aim of somebody which is always backed- up with zeal for its achievement
Parastatals: These are establishment that carry out specified functions to the masses.
Dynamic: This word is synonymous with change it means not steady in existence.
Motivation: This is the miner-drive that gingers a worker to put-in the best expected of him/her at his/her work place.
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