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This research was designed to examine the personnel management and organization productivity in Nigeria public sector with a case study of Anambra State Civil Service commission. Personnel management has been defined as that function of enterprise which provide for effective utilization of human resources to achieve both the objectives of the enterprise and the satisfaction and development of the employees for future endeavours over the years this enterprise function “personnel management” has not been given adequate attention which has led to the employees under performance. The challenges of effective personnel management as shown by the study ranges from; shortage of fund for the commission to effectively carry out its designed programmes, improper manpower planning, lack of appropriate job design and analysis, improper application of the result from performance evaluation in determining promotion e.t.c. In gathering data for the study, the researcher made use of primary and secondary sources of data. The primary source of data used included questionnaire and personnel interview while the secondary source used were textbooks, internet work, journals e.t.c. Furthermore, a total number of 154 item questionnaire were designed to obtain information for the study, but only 149 were completely retrieved after distribution. The data gotten from completed questionnaire were analysed with tables and simple percentage was used for the calculation. In choosing the sample size, a Yaro Yamani’s technique was used in arriving at 154 sample size out of 250 total population of the study. The researcher after examining the importance and challenges of effective personnel management made some recommendations that would help enhance effective personnel management in Nigeria at large and the Anambra State Civil Service commssion in particular.




  • Background to the study

The Nigeria civil service commission is a national body that is responsible for the employment and regulation of employment conditions and services in the country. The commission is one of the oldest bodies in Nigeria history. It has its origin in organization established by the British during the colonial era. The commission as it is today is a product of many reforms all gearing towards meeting global changes in the system.

The creation of Anambra state on the 27th August, 1991 made it possible for the commission’s existence in Anambra state which is our case study. The Anambra state civil service commission performs similar functions with the Federal counterpart. Its functions include the appointment of officers in the state civil service and the issuing of disciplinary measures to such appointed officers if need be.

It is important to note at this juncture that due to the multiplicity of public organization in the state, the civil service commission delegates the recruitment of staff, promotion, dismissal and other disciplinary measures on the employee to each ministry and non ministerial departments in the state for easy and convenient administration.

The only function left directly for the commission is the monitoring of the activities of each of the ministry and non ministerial departments in the state in order to ensure 100 percent compliance with any law, rules and regulations or procedure as well as review of appointment, promotion, disciplinary control and that standards set by the commission are strictly adhered to.

Within the hierarchy of Anambra state civil service     commission, the state head of service is at the apex followed by the permanent secretariats, directors, chiefs and down the line.


The increasing importance of people as the primary sustainable source of competitive advantage makes it even more important that dedicated resources and thinking time are applied to the strategies through which people are developed and managed (CIPD, 2001).

Also managers are aware that people make the critical difference between success and failure. The effectiveness with which organizations manage, develop, motivate, involve anage the willing contribution of the people who work in them as a key determinant of how well those organizations perform.

Not minding the acclaimed importance of the effective personnel management to the organizational performance, many organizations are still far away from developing their personnel effectively.

The following are some of the problems that have hindered effective personnel management in the Anambra state civil service commission as at the time of this research.

  1. Shortage of fund for the commission to effectively carry out its designed programmes.
  2. Improper man power planning.
  3. Lack of appropriate job design and analysis which has affected employee’s selection and proper placement.
  4. Improper application of the result performance evaluation in determining promotion.
  5. Favouritism in place of mentocracy.
  6. How does employee’s attitude predict organizational performance in Anambra state civil service?
  7. Does performance evaluation contribute to workers’ performance?
  8. To what extent does personnel management practice explain the variation between organizations in terms of productivity?

The research work is carried out with the purpose of discovering the following objectives.

  1. To understand how employee’s attitude predict the organizational performance in Anambra state civil service.
  2. To examine the extent to which personnel management practice explains the variation between organization in term of productivity
  3. To find out how performance evaluation contribute to the worker’s performance.

The importance and usefulness of this study can never be over emphasized.Suffice it to say that for personnel management to be effective in contributing to the organizational productivity, its functions and roles, objectives, principle and benefits must be properly understood.

More so, if the effective personnel management is clearly examined and new ideas are put forward, it would help to improve the performance of the employees which in a long run contribute to the total organizational productivity. This study however, intend to aid and in facilitating organizational productivity through effective personnel management.

The study will through the process of analyzing the various contributions and suggestions of renowned authors and scholars in this field of study contribute to the further growth of knowledge in the field of public administration.

The study is also hope to ignite the pleasures and inquisitiveness of other students to further they study of effective personnel management in other public institutions.


This result work is specifically carried out to investigate and examine the impact of effective personnel management in organizational productivity with a study of Anambra state civil service commission, Awka.


The researchers all things being equal would have loved to broaden the scope of this study but because of some hintches the research will be limited to only studying Anambra state civil service, Awka.

Secondly, the financial cost for the research also played another significant role in limiting the scope to only Anambra State civil service, Awka. This is so because, boarding the scope means more money to go in search for information to the institutions under study which the researcher cannot readily afford.


  1. Organization: This is a social and economic entity in which different individuals perform a variety of functions in order to achieve common goal.
  2. Management: It is a set of activities including (planning and decision making, organizing, leading and controlling) directed at an organization’s resources (human, financial, physical  and information) with the aim of achieving organizational goals in an efficient and effective manner (griffin, 1997).
  3. Personnel management: It is that part of management concerned with people at work and their relationship within an organization.
  4. Productivity: It is the aggregate output of an organization after efficiency and effectiveness have been measured (Time and cost).
  5. Anambra state civil services commssion: A body in Anambra state that regulate the employment conditions like promotion, dismissal, emulation, retirement of civil servants in the state. It is our case study.


1.9  Organization of the Study

This research work is organized in five chapters, for easy understanding, as follows. Chapter one is concern with the introduction, which consist of the (background of the study), statement of the problem, purpose of the study, research questions, research hypotheses, significance of the study, scope of the study etc. Chapter two being the review of the related literature presents the theoretical framework, conceptual framework and other areas concerning the subject matter.     Chapter three is a research methodology covers deals on the research design and methods adopted in the study. Chapter four concentrate on the data collection and analysis and presentation of finding.  Chapter five gives summary, conclusion, and recommendations made of the study


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