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Title                                                                                  i

Approval                                                                           ii

Dedication                                                                         iii

Acknowledgement                                                             iv

Table of contents                                                              v

Abstracts                                                                          viii




  • Background of the study 1
  • Statement of the problem 4
  • Purpose of the study 5
  • Significance of the study 6
  • Research questions 6
  • Scope/delimitation of the study 7
  • Definition of terms 8




REVIEW OF RELATED LITERATURE                                10

2.1   Concept of training and development                          11

2.2   Nature of training and development                            15

2.3   Employee/operative training                                       15

2.4   Executive/management development                         24

2.5   Organizational knowledge                                          31

2.6   Reasons for training                                                  32

2.7   Purpose for training                                                   34

2.8   Evaluation of training                                                 37

2.9   Summary of literature review                                     39




3.1   Design of the study                                                   40

3.2   Area of the study                                                       41

3.3   Population of the study                                              41

3.4   Sample of the study                                                  41

3.5   Instrument for data collection                                     42

3.6   Validation of the instrument                                        43

3.7   Distribution and retrieval of instrument                        43

3.8   Method of data analysis                                             43



Data presentation and analysis                                          44



Summary of Findings, Conclusion and Recommendations

5.1   Summary of findings                                                  53

5.2   Conclusion                                                                54

5.3   Recommendation                                                      55

5.4   Limitation of the study                                               56

5.5   Suggestions for further research                                        57

References                                                               58

Appendix                                                                  60

Questionnaire                                                           61




This study is carried out to examine the training and development of human resource in building operation in Union Bank Plc, Oko branch. To achieve this, the researcher prepared and administered questionnaires to the staff of Union Bank Plc, Oko branch. The information gathered was presented in tables and analyzed using simple percentage techniques. It was found that human resource training influence the operations of Union Bank of Nig. Plc Oko branch, and that training programme increases employees’ and organizational productivity. Based on the findings, the researcher recommends that management should always see training and development of their employees as one of the motivational tools that will increase productivity. In conclusion, systematic training and development of human resources enhance efficiency and effectiveness as well as increase profitability and productivity of the organization.




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